Shipping policy
This pages holds shipping/delivery information and sets out the returns policy of Hayes & Finch Limited.
UK Mainland
All UK mainland orders (excluding furniture and chairs) over the value of £150 including vat will be packed and delivered with a minimal handling charge of £5.50 using standard carrier. For orders under the value of £150 including vat, carriage charges will apply.
Our standard carriage charge applies to single parcels that weigh less than 25kg, these goods will be sent by carrier at a charge of £9.99.
Our minimum postage charge is £5.50 and this will be applied to any items that are suitable in size and weight to be sent via post.
Carriage charges for large, bulky or heavy items will be quoted for at point of order or quotation.
Delivery charges outside UK Mainland
Please note that Ireland, Isle of Man, Isle of Wight, The Channel Isles and the Highlands of Scotland may incur higher carriage charges due to their locations, confirmation of carriage charges should be requested prior to placing an order.
Next Day or Express Delivery
Weight and size restrictions apply to this service. For stocked items that are of a suitable size and weight to be sent on a next day carrier service to the UK, a standard charge of £20.00 will apply.
Overseas Delivery
We recommend that customers who wish goods to be despatch overseas should request a quotation of carriage charges prior to confirmation of an order.